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Hospitality/Hotel Management Internship

Spend your summer in the beautiful North Dakota Badlands! Employee housing and other perks are available.

We understand that universities have different academic requirements that must be met for a job to qualify as an internship. We are happy to add additional tasks and special projects to meet those requirements. This internship combines our reservation center specialist and front desk representative positions to create a well rounded hospitality internship experience.

Job Description: Hotel/Motel Front Desk Non-Exempt: Hourly worker and Seasonal Summer Worker Position Summary: Be familiar with Medora to respond positively to guest questions and concerns; present guests with all the information they need to enjoy Medora to the fullest.

Essential Job Functions: • Check in and out guests is the primary job function of this position • Be available to handle requests as they come in, such as retrieving extra towels, running cots, showing guests how to use air conditioning and heating. • Handle guest issues as they arise. • Be able to work in a hotel/motel front desk position. • Throughout shifts be able to make reservations for motels, golf, and a number of other TRMF events. • Be able to make and answer telephone calls. • Able to adjust to changes. • Must be able to work with others • Be able to work morning and evening shifts. Other Responsibilities: • Other duties assigned by the Lodging Manager

Position Summary: Reservation Specialists will provide excellent customer service to guests calling to make reservations and provide general information about Medora, the Medora Musical, and Bully Pulpit Golf Course. Essential Job Functions:  Be able to work in reservation center environment.  Throughout shifts be able to make reservations for motels, golf, and a number of other TRMF events.  Provide excellent customer service while answering and returning telephone calls to assist guests with reservations.  Able to adjust to changes.  Must be able to work with others.  Must work quickly and efficiently on computers with various software programs.  Reservation Specialists should be able to become knowledgeable on different events and attractions in Medora.  Must be able to speak and understand English at a native level