IT Technician
This person will contribute to our success by being responsible for operational availability, maintenance, and overall operation of company computers and desktop applications within the IT Department.
RESPONSIBILITIES
- Responsible for installation of PC hardware for end users. Assists in the installation of advanced networking hardware and software under the direction of the system administrator or helpdesk supervisor.
- Performs routine tasks like backups or other operational tasks as defined.
- Performs preventative maintenance on PC’s, printers, and other hardware. Installs service releases and performs routine maintenance on desktop applications.
- Implements virus protection, detection, and elimination.
- Troubleshoots basic hardware and software problems for end users
- Provides basic training on hardware and software use.
- Facilitates assistance from hardware and software vendors when necessary.
- Maintains licensing information for all desktop applications and operating systems. Ensures compliance of licensing agreements at the user level.
- Devises documentation for all end user hardware and software with regard to installation, maintenance, troubleshooting, licensing, configuration, and network connectivity.
- Perform duties with little or no supervision
- Assists in room setup for catering and casino events
- Setup and operate casino band/audio equipment
- Assist in projects
- Prepares progressive reports for all work performed.
- Other duties as assigned by management
QUALIFICATIONS – is considered Education & Experience
- 1-2 years experience in a high paced environment
- 0-2 years experience in IT
- Familiar with networking concepts like TCP/IP
- Familiar with personal computers, servers, and like technology
- Familiar with AS/400 concepts
- Familiar Microsoft Office and other desktop applications
- Familiar with Windows, Unix, OS400, and other operating systems
- Excellent Guest Service
- Ability to lift 50lbs
- Ability to continually use ladders
- Able to obtain a Colorado Support Gaming License
- Ability to navigate within the AS/400 and have a good knowledge of commands.
- Full knowledge of the network topography.
An Equal Opportunity Employer: Monarch Casino Black Hawk does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.