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Child Protection and Safeguarding Manager, China and APAC West

Please note this role is in Chengdu, China with City Football Group. To apply, please e-mail your CV and covering letter detailing your suitability for this role, quoting vacancy reference NS-683 to

We are currently recruiting for a Safeguarding Manager - APAC West. The post holder will lead on the implementation of the CFG strategic safeguarding framework (known as “SafeAtCity”) and provide support, guidance or direction to the safeguarding and child protection processes across all CFG-related operations in the APAC region.

Key Qualifications:


Competent in written and oral languages: English and Mandarin
Graduate level qualified or professional equivalent – social work, criminology, counselling, youth work,
teaching & pastoral care or similar.
Ongoing professional development in safeguarding, welfare, criminal or care sector.


Relevant qualifications and training in social care-related areas and/or safeguarding/child protection.
Sports-related graduate or post-graduate qualifications or training.

Key responsibilities

1. To promote and help protect the rights of any children and vulnerable adults who come into contact with CFG operations in the identified geographic region and in accordance with CFG Safeguarding Policy.
2. To provide leadership, visibility and operational support to the SafeAtCity safeguarding framework related to the above operations and co-ordinate with and support CFG’s leaders, managers and workforce across CFG-related activities.
3. To help ensure that all CFG operations are compliant with all relevant legislative and regulatory requirements related to the rights of children and/or vulnerable adults in any territory where the CFG workforce (and those of our partners’) are engaged with any children and or vulnerable adults and ensure that any future changes to these are adequately reflected and implemented across relevant CFG operations.
4. To provide support, monitoring and visibility across all relevant CFG departments and other local operations including but not limited to community programmes, CFF activity, CFG FE projects and other CFG partnership activities, and ensure that the SafeAtCity framework is effectively implemented, embedded, monitored, and continuously improved.
5. To co-ordinate and where necessary support, localised safeguarding training programmes (aligned with Group Safeguarding Policy requirements) that ensures that all members of the broader CFG workforce understand their obligations in safeguarding vulnerable people, and that children, vulnerable adults, and parents understand their right to be safe, and that parents and carers understand the role that they also play in this framework.
6. To co-ordinate and support the work of the locally based safeguarding team of designated persons (where appointed) across the organisation, in close collaboration with their line managers.
7. To apply the ‘SafeAtCity Supervision’ assurance and support framework that helps to develop and promote a high-quality safeguarding workforce across the Unit.
8. To lead or locally co-ordinate or support the CFG Safer Recruitment Policy requirements, in accordance with local Human Resources processes, including criminal record vetting protocols (and other relevant overseas checks) for relevant staff, in accordance with local legislation and regulation including those of the local football authorities.
9. Working closely with managers and/or the local CFG Human Resources personnel as necessary, acting as lead “Concern Manager” to investigate safeguarding-related concerns, complaints and allegations related to CFG operations and/or workforce, and/or liaising with, where appropriate, the police, local children’s protective services and/or safeguarding adults teams and where appropriate the local football authorities.
10. Where appropriate be an active support to the local academy management teams.
11. To provide support, and/or guidance and where appropriate, protective oversight to any residential provision (including but not limited to: Host Families, Academy residence, and/or residential children’s soccer schools) that are used by CFG and other related operations for overnight care of children and young people.
12. Provide support and guidance to the academy and community participant disciplinary processes and ensure that participants and their families are treated fairly and consistently in instances of disciplinary breach.
13. To promote and support the development of opportunities to ensure that voices of children and vulnerable adults are heard, understood, valued and that they are involved in decisions that affect them.
14. To provide support, guidance and protective oversight to safeguarding programmes on both match day and events programmes (including concerts and any other mass participation events) to ensure that safeguarding principles are applied appropriately across these elements of the business, including events where partner organisations have operational involvement.
15. To produce, or contribute to, quarterly reports and an annual CFG review for both managers, leadership teams and other CFG managers, in collaboration with the Group Head of Safeguarding and attending/presenting at relevant meetings as required. 16. Maintain accurate records in respect of all of the above and ensure all sensitive SafeAtCity data and information is held securely and in accordance with internal CFG protocols and local data protection regulations.