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Visitor Use Assistant (Fee Collection)

  • Collect and account for fees.
  • Interact with park guests at an entrance station, visitor center, campground or other visitor contact station.
  • Visitor management such as traffic control, lost item assistance and special event set-up/take-down.
  • Stressful situations may occur on a daily basis.
  • Provide answers to recurring visitor questions, and describe the area's recreational opportunities, including NPS interpretive services, concession-operated facilities and services, and campground registration processes, explaining regulations.
  • Distribute park brochures and printed material
  • Inform visitors of potential safety hazards.
  • Receive and appropriately handle or refer complaints.
  • Follow established accountability guidelines for handling government funds.
  • Operate electronic computerized cash register, perform opening and closing shift functions,
  • Issues entrance receipts, park passes, and federal recreation passports in accordance with established guidelines, and
  • Verify entrance receipts and various passes for validity dates.