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Hospitality Internship Program - Hotel Operations (Gold Strike)

POSITION SUMMARY:

Become one of the stars behind the SHOW and join the world’s most powerful entertainment brand. Our Company has one exciting mission: To entertain the human race.

MGM Resorts International is a global leader in gaming, hospitality and entertainment. Our talented diverse employee populations engage, entertain and inspire our guests every day through best in class guest service. Our employees play critical role in our financial success and enriching the community we live in through Corporate Social Responsibility initiatives.

The Hospitality Internship Program (HIP) extends current college students the opportunity to launch a career with MGM Resorts International. Hotel Operations Interns are exposed to various sub departments to gain a well-rounded awareness of MGM Resorts International’s operation. During the 10-week paid internship program Interns learn best practices and operational strategies from top executives to line level experts building a solid career foundation. Hospitality Interns support MGM Resorts International’s Corporate Social Responsibility initiatives by giving back to the community through volunteer activities. HIP sets the stage for post-graduation opportunities including MGM’s Management Associate Program and full-time employment.
POSITION RESPONSIBILITIES/DUTIES:
  • Receive personalized learning plans specifically aligned to their goals and development opportunities in their chosen area of concentration.
  • Network with Company leaders while attending Resort Knowledge Days, a learning series that provides insight into the complex business strategies of our properties.

·Gain exposure within one or two departments in order to gain a cross-functional understanding of the MGM Resorts business strategy.

·Participate in MGM Resorts’ Corporate Social Responsibility initiatives by engaging in diversity training, philanthropic events, etc.


  • Other job-related duties as requested.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

SUPERVISORY RESPONSIBILITIES:

  • None

EDUCATION and/or EXPERIENCE:

Required: 
  • Current authorization to work in the United States on a full-time basis.
  • Currently enrolled as a full-time student pursuing a bachelor’s or master’s degree at an accredited college or university.
  • Currently hold and maintain a cumulative GPA of 3.0 or higher on a United States 4.0 scale.
  • Able to effectively communicate in English, in both written and oral forms.
Preferred:
  • Prior work and/or internship experience.
  • Prior volunteer and/or active student organization leadership experience.
  • Project orientation and ability to handle simultaneous functions.
  • Previous experience working in a similar hospitality customer focused setting.
  • Participate in the full length of the Hospitality Internship Program of 10 weeks.

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Gaming registration in applicable jurisdictions may be required.
KNOWLEDGE/SKILLS/ABILITIES:
  • Strong knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook).
  • Ability to deliver exceptional guest service and work independently.
  • Possess effective decision-making and listening abilities with strong judgment skills.
  • Excellent organizational skills to function reasonably under time constraints and within established deadlines.
  • Possess attention to detail, ability to maintain confidentiality of sensitive information, and establish and maintain an effective professional working relationship with employees.
  • Maintain a professional appearance and demeanor.
  • Must be able to communicate effectively in English, in both written and oral forms.
  • Excellent customer service skills.
  • Work varied shifts, including weekends and holidays.
  • Strong knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook).

WORK SCHEDULE/HOURS:

  • Regular scheduled hours : Work Days: 5                            Hours: 40
  • Other – Must be flexible if needed for occasional work outside of normal business hours