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Seasonal Host - Shanghai Terrace Restaurant

Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking a seasonal Host to join our F&B team to achieve the company’s objectives and create a memorable guest experience.
  • Be a part of a Five Star Five Diamond luxury brand
  • Work with a busy, fast paced environment
  • Earn sick time per Chicago policy
 
Key accountabilities
  • Responsible for all activities related to reservation handling, greeting, seating and farewell in the Restaurant as per standards set by the hotel.
  • Perform pre-service and after-service procedures as per standards.
  • Confirm reservations and large parties 2 days out.
  • Handle on-the-day reservations to Peninsula standards.
  • Understand and accurately follow the standard of sequence of service.
  • Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed.
  • Responsible to daily take-out orders over the phone or in person
  • Responsible for cash handling
 
General requirements
  • Must have at least 2 years guest service experience
  • Knowledge of Open Table or other computerized reservation system
  • Some computer experience(excel/word)
  • Wine knowledge
  • Micros experience
  • Ability to multi-task
  • Impeccable grooming and excellent presentation
  • Outgoing, well spoken, polite, level headed, patient, ability to smile easily and get along with different personality types
  • Ability to handle high stress situations.
 
We are delighted to receive your resume and will liaise directly with suitable candidates.