Case Worker-Child Support Enforcement

SALARY:$20.55 - $27.69 Hourly

OPENING DATE: 04/15/21 CLOSING DATE: 04/22/21 11:59 PM JOB OVERVIEW:

A. Click HERE for Labor Law Posters~

B. Please be advised that if you advance in the application process, Sarpy County's Employment Policy requires that you submit to multiple background checks, including but not limited to a criminal history records check. Having a criminal history will not necessarily bar you from employment with Sarpy County as individual circumstances will be considered.

C. Sarpy County is a Drug-Free Workplace / Equal Opportunity Employer

D. Sarpy County participates in E-Verify.

E. Positions are subject to Veterans' Preference (not applicable to internal promotions and transfers)

F. The employment application is required and is the only source of information used to determine if you meet the minimum requirements of the job. The application form must be completed in its entirety. Your application form will be rejected if it is not complete. You have the option to attach a resume, although it will not be considered as part of your application.

G. NOTE: meeting the minimum requirements does not guarantee further consideration for the position for which you applied.

H. Please be complete. You will not be allowed to change your application after you have applied for a position.

Under the general direction of the Division Lead Attorney, Administrative Operations Manager, assigned Deputy County Attorney, or designee, performs a variety of case management skills to establish and enforce child support orders. The relevant responsibilities include gathering and analyzing of information to determine when referral for legal filing or other action is appropriate and consistent with federal, state, and local child support policies, procedures, and guidelines. This work requires a considerable amount of independent judgment and confers significant responsibility. 

Formal application, rating of education and experience, interview, reference checks, successful completion of a national criminal background check, successful completion of a pre-employment drug screen, and other job related tests or checks as may be required.

The job description is current as of the date signed. Any omission of specific statements does not exclude them from the position if they are similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

 

 ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:

Prepare, establish, enforce, and monitor assigned child support cases referred to the department in a timely and accurate manner.

Establish and maintain effective working relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the general public.

Gather and review data required to prepare a variety of legal documents according to state and federal requirements.

Interview clients to gather information and evidence to establish paternity and support as well as obtain and enforce court ordered child and medical support. 

Coordinate child support enforcement related activities of agencies in order to achieve effective enforcement and establishment of support orders.

Research and verify information about non-custodial parents in order to proceed with locating parents for purposes of genetic testing, establishment of paternity, establishment of support, and collecting payments through a variety of means (e.g., tax intercept, garnishments, etc.). 

Initiate and monitor administrative enforcement tools, to include driver’s license suspension, income withholding of wages, FIDM, passport suspension, tax return intercept, credit bureau reporting, and administrative attachment of bank accounts.  

File documents with any outside agencies and/or jurisdictions in order to facilitate the establishment or enforcement process. 

Negotiate repayment contracts and explain sanctions to non-custodial parents. 

Coordinate all factors of case activity ensuring that all necessary steps have been taken. 

Draft, under the direction of an attorney, various documents (e.g., petitions to establish paternity, garnishments, etc.) to enforce support obligations from non-custodial parents. 

Analyze case data to make determinations on appropriate legal action to be levied, including referring case to the assigned attorney for filing.

Perform state parent locating services through the use of CHARTS and other databases and make referrals to the Federal Parent Locate Service (FPLS).

Schedule paternity tests and set hearing and trial dates, including filing appropriate documentation with the court and disbursing notices to parties. 

Enter court hearing information into common use electronic calendar.

Prepare files for court hearings, monitor issuance of orders, and distribute orders, once entered, to parties in cases. 

Prepare and maintain all documents and statistical reports as directed.

Type letters, correspondence, and draft income withholding notices as directed.

Monitor, review, and notate actions taken on no-collection or no-establishment work lists on a weekly basis.

Maintain written log of case contacts and events in automated system, CHARTS.

Report to work with regular, predictable, and consistent attendance.

Serve as a member of various committees as assigned. 

Perform other duties as directed and assigned.

 

 MINIMUM QUALIFICATIONS:

Associate’s Degree from an accredited college or university in social work, human services, paralegal studies, criminal justice or public administration required.* 

Four (4) years of legal office setting, paralegal or collections experience required. * 

Must have and maintain throughout employment a valid Driver’s License, as well as meet eligibility requirements of “acceptable driver standards” as defined by the County.

Knowledge of applicable Federal, State and County policies, rules and regulations

Considerable knowledge and ability to use computers and Microsoft Office software

Knowledge of and ability to use internal statewide systems, including CHARTS, NFOCUS, and JUSTICE.

Working knowledge of office practices, procedures, and file maintenance

Ability to effectively interact with the public

Ability to meet deadlines

Ability to maintain sensitive and confidential information found in of all departmental documentation

Ability to work under pressure and/or frequent interruptions

Ability to navigate stressful situations while maintaining composure

Ability to understand and follow exacting verbal and written instructions

Ability to prioritize work and carry out assigned projects to completion

Ability to communicate effectively, in English, both verbally and in writing

Ability to operate equipment including, but not limited to, multiline phone, computer, and multifunction printer

 

 PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential tasks.

While performing this job, the employee is frequently required to sit/remain stationary, talk/hear, and operate/manipulate equipment using hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand/be erect, walk/move about, bend reach, kneel, and climb stairs. The employee must occasionally lift, maneuver, and/or move up to 30 pounds.

Required sensory abilities include vision and hearing. Visual abilities, correctable to normal ranges include close, distance, and color vision as well as depth perception and the ability to adjust focus. Communication abilities include the ability to talk (verbal exchange) and hear within normal ranges.

Work is performed indoors in an office setting. Work hours may include evenings, weekends, call-ins, and holidays. Work may be fast-paced when dealing with multiple priorities and time constraints. The noise level is typically moderate.

 

 APPLICATIONS MAY BE FILED ONLINE AT:

1261 Golden Gate Drive, Suite 4E

Papillion, NE 68046

402-593-4485

402-593-4486

Position #00695

CASE WORKER - CHILD SUPPORT ENFORCEMENT - SARPY COUNTY ATTORNEY