Data Provisioning Administrator
For this opening we will consider candidates from the following locations: Longmont, CO , United States
Intrado is looking to hire a Data Provisioning Administrator in Longmont, CO to join our Life & Safety team.
Essential Duties:
- Perform data provisioning and database management activities to support operations in adherence to company and departmental policies and procedures
- Support and maintain all database table assignments
- Load data into appropriate system and provide on-going database maintenance
- Insert and maintain records utilizing all products and tools necessary
- Research and resolve errors resulting from processing records and LEC (Local Exchange Carrier) and PSAP (Public Safety Answering Point) inquiries
- Support troubleshooting efforts, adjusting necessary data elements as necessary
- Refer non-related data discrepancies to proper point of escalation
- Identify and implement solutions and corrective actions with external customers
- Create and trac data processing and individual tasks on assigned provisioning platforms, regions, or accounts
- Provide on-going status reports on project team members to management and ensure data issues are followed through to completion and communicate resolution results
- Utilize operational tools (e.g., Quos, helpdesk tickets, applications, etc.) to continuously monitor provisioning timelines, daily tasks, and assignments in progress
- Ensure provisioning and deployment schedules are being met and changes are addresses and communicated to the project team in a timely and accurate manner
- Create and maintain data provisioning issues, supporting documentation, and successful loads are well documented and efficiently organized
Education:
- Associate degree from an accredited college or university with major course work in computer science or, information technology, information systems, or a related field required
- Bachelor's degree from an accredited college or university with major course work in computer science, information technology, or information systems preferred
- Equivalent work experience in a similar position may be substituted for educational requirements
Experience:
- 2+ years project coordination, database management applications, or technical experience preferably in telecommunications or 9-1-1 industry required
- Intermediate knowledge of MS Outlook and Excel required
- Basic knowledge of database applications required
Compensation:
- Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you’d expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan with company match and flexible spending accounts), and several that go above and beyond (tuition reimbursement paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity and pet insurances, identify protection and more)! Apply today to join us in work worth doing!
- For candidates located in Colorado, the hiring range for this position is anticipated between $19 - $27.34 an hour and will be commensurate with experience