You are viewing a preview of this job. Log in or register to view more details about this job.
Job Description:
• Seeking a self-motivated, multi-tasking, organized, student employee to assist clients at our IT Help Desk for the College of Engineering.
• Must work a minimum 8 hrs/week; Help Desk hours are 7:30 a.m.- 6:00 p.m. M-F
• Must be willing to work during fall and spring semester, summers possible but not guaranteed.

Job Duties/Responsibilities:
• Serve as a front desk member, answering phones, assisting walk-in clients, routing and answering help tickets.
• Maintain confidentiality, be punctual, and communicate changes in work schedule.
• Prioritize responsibilities to meet deadlines with successful completion of work. Ability to work inclusively in a diverse setting.

Required Skills
  • Proficient in Microsoft Windows 10 and Office productivity applications
  • Excellent customer service and communication skills
  • Work independently and efficiently
Preferred Skills
  • Experience with Linux/Unix and/or MacOS
  • Computer hardware maintenance and repair, engineering software use and software troubleshooting.

Work-study is preferred but not required.

Hourly Pay Rate : $14.30

Benefit Information: Employee Benefit information can be found on HR’s Website.

Number of Openings: 3

Start Date: As soon as possible.
Colorado State University may conduct background checks on all final candidates.