Conference Services Manager
The Brookfield Conference Center is searching for a Conference Services Manager!
Join the team at Brookfield Conference Center where we create a fun, safe and supportive environment for our team members to thrive and grow in. The success North Central Group has had at Brookfield Conference Center has been thanks to our team members who are dedicated individuals providing exceptional service to our guests upholding our company's commitment to excellence. We repay our team members with the following:
Perks, Benefits and Incentives:
- Dedicated training and development, opportunities for promotion
- On-Demand Pay – > work and get paid the same day!
- Educational and Professional Certification assistance
- Additional monetary $$ perks like:
- Referral program for team members
- Catch Of The Day Program –> Earn money for helping other team members and guests!
- Everyone Sells –> Earn money for bringing in business to our properties!
- Wellness Initiatives like:
- Team Member Assistance Program with mental health resources
- Virtual telehealth services
- Health and fitness monthly reimbursement
- TeleDoc Confidential Counseling
- Hotel room discounts nationwide and free night stays at NCG hotels
- Paid time off and anniversary day off with pay
- Flexible schedules
- Paid volunteer hours –> Earn money for community service!
- Health, Dental and Vision plans
- 401(k) retirement plan
- 100% match on the first 3% and 50% match on the next 2% of team member contributions
- Paid Sick Time
- Health Savings Account
How do I make an impact on my team?
Our innovative Conference Services Manager will enjoy creating and ensuring a memorable event experience for our guests.
- Create Banquet Event Orders and floors plans for client events
- Plan and review all event details with client to ensure successful event execution
- Coordinate food and beverage orders and deliveries
- Convey accurate Banquet Event Order information regarding final head counts, set up requirements and menu items to Conference Center management
- Work with the culinary team, banquet team and audio-visual manager to make sure all client needs are met
- Ensure overall set up and execution of events and meetings
What does success look like in this role?
- Experience in food and beverage, event set-up, and basic audio visual equipment
- Related college degree or related work experience
- Optimistic self-starter with high degree of drive, motivation and initiative
- Ability to work independently, exercising good judgment and discretion
- Strong customer service skills to include problem-solving and complaint resolution
- Strong interpersonal, relationship building and communication skills
- Strong attention to detail and organized
- Ability to work effectively and efficiently in a fast-paced setting
- Reliability and honesty
- Teamwork and cooperation