General Manager
The Middleton Fairfield Inn & Suites is hiring a General Manager!
Join the team at Middleton Fairfield Inn & Suites where we create a fun, safe and supportive environment for our team members to thrive and grow in. The success North Central Group has had at Middleton Fairfield Inn & Suites has been thanks to our team members who are dedicated individuals providing exceptional service to our guests upholding our company's commitment to excellence. We repay our team members with the following:
Perks, Benefits and Incentives:
- Dedicated training and development, opportunities for promotion
- On-Demand Pay – > work and get paid the same day!
- Educational and Professional Certification assistance
- Additional monetary $$ perks like:
- Referral program for team members
- Catch Of The Day Program –> Earn money for helping other team members and guests!
- Everyone Sells –> Earn money for bringing in business to our properties!
- Wellness Initiatives like:
- Team Member Assistance Program with mental health resources
- Virtual telehealth services
- Health and fitness monthly reimbursement
- TeleDoc Confidential Counseling
- Hotel room discounts nationwide and free night stays at NCG hotels
- Paid time off and anniversary day off with pay
- Flexible schedules
- Paid volunteer hours –> Earn money for community service!
- Health, Dental and Vision plans
- 401(k) retirement plan
- 100% match on the first 3% and 50% match on the next 2% of team member contributions
- Paid Sick Time
- Health Savings Account
How do I make an impact on my team?
Our General Manager is dedicated to building and maintaining a great team in order to provide all guests with a first-rate customer service experience.
- Plan, develop, coordinate, and implement the day-to-day operations of the property
- Oversee property staffing to include recruitment & selection, orientation, training & development, scheduling, counseling, performance management and other team member relations issues
- Craft the budget for the property to include sales, marketing, operations and a strategic revenue management plan
- Lead the property management team to ensure that product and service quality standards are maintained
- Inspect guest rooms and public spaces to maintain standards set forth by company and property brand
- Maintain personal contact with guests, clients, and community organizations
- Ensure safety and security of the property, staff and guests and responding to all emergency situations
- Remain current on industry trends and local market activities
What does success look like in this role?
- College degree or at least five years of related work experience in business management, hospitality or related field
- Strong customer service skills to include problem-solving and complaint resolution
- Strong interpersonal, relationship building and communication skills
- Strong attention to detail and organized
- Ability to work effectively and efficiently in a fast-paced setting
- Reliability and honesty
- Desire to contribute to a supportive and effective team