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Product Management Intern

***This is a remote role, open to all candidates in MT, CT, and ET. Open to undergraduate juniors and seniors

Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
 
Companies have realized that the path to growth going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services. 
 
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy -- a $1.5 Trillion opportunity by 2025 according to UBS.
 
Our mission: to power the world’s best companies to win in the Subscription Economy.
 
The Team & Role
The Product Management team at Zuora are in the frontlines, intimately working with Zuora customers and users to identify product opportunities, functional requirements and business processes. We translate this data into product strategy, roadmap and detailed requirements that are hyper focused on business impact and customer value. Product Managers evangelize with internal and external stakeholders for buy-in and partner with engineering to bring their product to life. Additionally, Product Managers will ensure success of their product by working with their Product Marketing counterparts to drive pricing strategy, product positioning, promotional planning, product launches and product adoption strategies.
 
In this role you’ll get to
Work with product, engineering, and go-to-market teams to experience owning and driving the full end-to-end product development lifecycle for a new feature or capability in the Zuora Data Platform, a best-in-class SaaS reporting and data analytics platform.
You will do this by completing a sequence of work streams, each covering an important phase in Zuora’s overall product development lifecycle, including:
  • Discover, validate, and prioritize customer problems and broader market needs using quantitative and qualitative inputs, including product analytics, customer and stakeholder interviews, and competitive analysis
  • Synthesize and present research findings; recommend and build buy-in for a solution that you will build and ship
  • Partner with our user experience team to define, design, and test solutions
  • Work with our Product Owner and Engineering team to build and deliver an Agile backlog; collaboratively elaborate and prioritize product requirements and user stories
  • Articulate success metrics and work with engineering and data scientists to instrument the product accordingly
  • Support the launch readiness of your new feature, by leading internal workstreams and creating and delivering collateral and training
  • Measure results of your launch and articulate key learnings

By the end of this internship, you will have shipped a valuable new product capability to Zuora’s customers.

Who we’re looking for
  • Strong interest in pursuing a career in software product management.
  • Education: currently completing a Bachelor's degree in a technical discipline (e.g. computer science, data engineering, math, science) and/or a business or economics discipline. Applicants must be in their junior or senior year.
  • In depth knowledge of internet/web technologies. Hands-on knowledge of data engineering, data warehousing, or data science technologies is preferred.
  • Strong analytical and problem solving skills.
  • An interest in learning and contributing to making a great product better is a must.
  • Self-motivated, willing to use online resources to answer questions, establish best practices and expand skills.
  • Enjoys working in a dynamic and fast paced environment.
  • Excellent verbal and written communication skills.
  • Creative Thinker.
  • Strong attention to detail and knowledge of software development practices.

How you’ll be supported on your journey as a Zuora intern: *
  • Competitive pay 
  • Paid company-wide wellness days 
  • Exclusive early talent programming and networking opportunities
  • Laptop for business use, and fun Zuora swag
  • Possibility of full-time offer following your internship
 
*Specific benefits offerings may vary by country 
 
About Zuora 
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
 
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
 
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
 
To learn more visit www.zuora.com
 
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
 
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
 
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.