IT Communications Intern
Tire Rack / Tire Rack Wholesale / TRMI
Job Description
Job Title: IT Communications Intern
FLSA Status: Hourly
Reports To: PMO Governance Manager
General Description:
Under direct supervision the IT Communications Intern supports the IT team in creating clear, user-friendly communication materials for both technical and non-technical audiences. Assists in developing and sharing IT-related content, helping to bridge the gap between IT professionals and end-users.
Essential Duties and Responsibilities:
- Assist in creating engaging and informative content about IT projects, system updates, and technology trends. Help develop communication materials such as newsletters, emails, presentations, intranet posts, videos, and user guides.
- Provide assistance to project managers in organizing and coordinating project activities.
- Help with scheduling meetings, preparing agendas, and documenting meeting minutes.
- Participate in reviewing and refining current documentation.
- Identify areas for improvement and suggest solutions to enhance efficiency.
- Support the development and refinement of clear, standardized communication templates for project management updates, reports, and stakeholder messaging.
- Facilitate communication between project teams, operations, stakeholders, and the PMO.
- Help maintain collaboration tools and platforms.
- Contribute to the development of internal communication materials.
- Participate in training sessions related to communication methodologies.
- Assist with the implementation and ongoing support of communication management tools.
- Assist with any ad hoc tasks or projects as directed by the IT team.
- Be flexible and ready to assist with a variety of IT tasks and support needs.
Qualifications:
- Excellent written and communication skills.
- Strong leadership skills; effectively motivates and builds self-confidence in others.
- Proven experience in problem solving and decision-making.
- Ability to manage multiple tasks and deadlines with attention to detail, communicate effectively and deliver presentations to senior leaders.
Educational Requirements:
- In the process of obtaining a bachelor’s degree in Communication.
Work Days:
Normal workdays are Monday through Friday. Occasional Saturdays and Sundays may be necessary.
Work Hours:
Normal work hours are 8:00 a.m. to 5:00 p.m. Additional hours may be necessary.
Local travel may be required.